AI CUSTOMER SERVICE EMPLOYEE

Still on WhatsApp
at 11pm?

An AI customer-service employee built for HK small businesses. Speaks Cantonese, English, Mandarin. Runs 24/7 — no breaks, no holidays. Connects to WhatsApp Business, IG, web chat. Live in 30 minutes after signup.

From HK$799/mo · No credit card · Cancel anytime

app.everflowhk.com/inbox
Inbox · TodayAI handling
M

Mr. Chan

WhatsApp

Table for 4 tomorrow 7pm?

AI replied · Deposit collected

11:42pm
C

Cici

IG

Facial for sensitive skin?

AI replied · Booked

10:18pm
P

Parent Joey

WhatsApp

Cost of Chinese trial class?

AI replied · Trial booked

9:55pm
L

Lily Wong

Web

Christmas sea-view room

AI replied · Deposit collected

9:12pm

23

Today

91%

Auto-solved

7

Closed

About this product

Your AI customer-service employee, always on

A focused offering from EverFlow's Team Flowy platform — purpose-built for one job: customer service.

Upload your menu, service list, or FAQ. The AI employee takes over every customer entry point — WhatsApp, web chat, IG DM. It detects the customer's language, answers product questions, recommends services, sends booking links and payment links, and gracefully pauses for human judgment when needed.

Designed for HK SMEs: Cantonese-native, WhatsApp Business as the primary channel, priced for owner-operators. 30 minutes of self-guided setup, no technical background required.

Cantonese-native

Built around Cantonese, English, and Mandarin — the real mix HK customers use.

WhatsApp-first

Direct integration with WhatsApp Business Cloud API — conversations stay in customers' familiar tool.

Sales-oriented

Beyond Q&A: send booking links, payment links, and product catalogues to close in chat.

Your daily reality

These moments — you recognise them

01

Still on WhatsApp at 11pm

You wanted dinner with family. Customers keep messaging. Skip a reply, lose the booking.

02

Missed a booking overnight

Wake up to 5 unread messages. The 11pm one looking to book? Already gone to a competitor.

03

Repeated the same prices 8 times today

"How much? What's included? How long?" — answered one by one, all day.

Our solution

Hand the daily grind to an AI employee

5%

of a human CS rep's salary

24h

no breaks, no holidays, never sick

30 min

upload docs and you're live

Yue·En·Mand.

trilingual recognition and reply

Live demos

What your customers will receive

4 scenarios, end to end — AI employee handles inquiry → recommendation → quote → deposit collection on its own.

AI
Restaurant — booking inquiry converted to confirmed booking
online · WhatsApp Business
聽日 7pm 4 個人有冇位?
聽日 7pm 仲有 4 人位。本店提供兒童座椅及小食套餐,如需要請預先告知。 現時訂位送一杯飲品,請使用以下連結確認訂位及繳付訂金 HK$50: pay.everflow.com/r/d8k2
好,已付
已收訂位確認: 日期:11月8日 (星期五) 7:00pm 人數:4 大 1 細 地點:旺角店 屆時見面。

Booking confirmed · Deposit collected · Owner uninvolved

Solo & small studios

A one-person business, going further

Beauty, medical aesthetic, fitness, eyebrow, pet groomer — anywhere customers ask 5 questions before they book, an AI employee earns its keep.

MA

Medical Aesthetic

Botox & injection consultations eat hours daily

NL

Nail Studio

Hands on client; can't reply IG / WhatsApp simultaneously

HR

Solo Hair Stylist

Cuts interrupted to take calls and answer messages

SP

Spa / Massage

Customers need detail before booking, exhausting to answer

PT

Personal Trainer

Leads wait till after sessions for replies

YG

Yoga Studio

Class schedule and signup queries go unanswered

EB

Eyebrow Studio

High consultation load, but you are the technician not CS

PG

Pet Groomer

Owners ask details while you groom

Pricing

Simple, transparent

Per AI employee per month. Conversation cap by tier. Overage is metered, never a hard cut-off.

Starter

One employee — solo studio / small shop / new launches

HK$799/mo
  • 1 AI employee
  • 500 conversations / mo
  • WhatsApp + web chat
  • Knowledge-base upload
  • Basic sales script
  • 24/7 auto-reply
Start trial
Most popular

Standard

Full sales loop — mid-size shops, chain branches

HK$1,499/mo
  • 1 AI employee
  • 2,000 conversations / mo
  • Everything in Starter
  • Calendar auto-booking
  • Stripe deposit links
  • Multi-channel (WhatsApp + IG + web)
  • Sales funnel reporting
Start trial

Pro

Multi-employee — multi-location, role-split teams

HK$2,999/mo
  • 3 AI employees
  • 5,000 conversations / mo
  • Everything in Standard
  • WhatsApp Product Catalog
  • Priority support
  • API into your system
  • 1-on-1 onboarding
Start trial

Overage: HK$2 / conversation · soft cap, we email you, never break service

How we're different

Why this, not the others

Cantonese-native, not translated English

Localisation is in the product from day one — training data, prompts, and sales scripts all built for Cantonese conversations.

30-minute self-onboard

5 guided steps after signup: pick industry → connect WhatsApp → upload docs → set hours → test chat. No enterprise sales team to deal with.

Sales-first, not just Q&A

Calendar booking, Stripe deposits, product catalogue — wired by default. The AI doesn't just answer; it closes.

Local pricing

Starts at HK$799/mo. Versus SleekFlow at US$199+ (enterprise budget) or Intercom Fin at $0.99/resolution (premium). We're priced for HK shops.

Common concerns

You're probably wondering

I'm not technical — can I set this up?
Yes. After signup, follow 5 guided steps: pick industry, connect WhatsApp, upload your docs, set business hours, test chat. About 30 minutes. Our team also reaches out during your trial to help if needed.
What if the AI gets it wrong?
Every conversation is visible to you in real time. One-click "Take over" — AI yields, you reply manually. Messages always come from your own WhatsApp number.
Will customers know it's AI?
Depends on how you brand the employee. Name it "AI Assistant" and customers know — most don't mind if answers are fast and right. Want it more human? Give it a normal name (Sophia, Lily) and a casual tone.
How is this different from SleekFlow / Tidio / ManyChat?
Deep localisation (Cantonese-native), designed for owner-operators not marketing teams (30 min self-setup), sales-first integration (Calendar + Stripe by default), and HK shop pricing (HK$799 start). SleekFlow is great for mid-large; over-budget for indie shops.

Start tonight. No more 11pm replies tomorrow.

14-day free trial. Cancel anytime. No credit card required.

Start free trial

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